What happens if something goes wrong

    We put it in writing because it is what sets us apart from most of the market.

    No lock-in · 90-day guarantee · Reply within 24 h

    What happens if something goes wrong

    • 90-day guarantee

      If in the first 90 days the service is not what you expected, you can leave paying only for the days delivered.

    • Replacement at no cost

      If the person does not fit, we find another without charging you for recruitment. New candidates within 15 working days.

    • No lock-in

      There is no minimum term. You leave whenever you want with 60 days' notice.

    • Service level in writing

      If we miss the availability we committed to, we compensate it on the invoice.

    Absences are already covered

    The fee includes 20 days a year of managed absence: holidays, short sick leave and permits. There is no rebilling and no paperwork on your side, and you do not have to find out on the day it happens.

    Why we publish the terms

    Most of the market advertises a guarantee and never says of what. A guarantee whose scope you cannot read before signing is not a guarantee: it is a sentence. These four terms are ours, and they are the ones that apply.

    Tell us what is not getting done

    Half an hour on a call. If we are not a fit, we will say so in that conversation.
    Talk to us
    TeamPods

    Bilingual global talent infrastructure under your direct control.

    We are a United States company and our talent is in Latin America.

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    Operating on your schedule

    Contract, payroll and taxes included

    TeamPods: managed remote teams with Latin American talent. Support, catalogue, admin, data, marketing and tech — full time, in European hours and native Spanish, with contract, payroll and equipment included.

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