Teampods

    An access issue today is a cancellation next week

    In online education, support isn't support: it's retention. One dedicated person handling access, questions and follow-up changes the drop-off curve.

    No lock-in · 90-day guarantee · Reply within 24 h

    Una persona atiende una llamada mientras toma notas frente a su ordenador.

    Enrolment spikes, and the silence that follows

    A school's calendar is anything but flat. Every enrolment window multiplies questions, failed payments and access issues. And that's exactly when the team is busy preparing the course.

    What happens afterwards is worse and less visible: the student who gets stuck in week two and doesn't ask. Nobody reaches out, and by week four they've stopped logging in.

    What gets delegated

    Everything that isn't teaching.
    No lock-in · 90-day guarantee · Reply within 24 h
    90 days
    of guarantee from day one
    20 days
    a year of absence already covered
    15 days
    working days to present candidates

    On your campus

    Moodle, Teachable, Thinkific, Kajabi or your own build. Intercom, Zendesk or Front for the inbox. Stripe for payment issues.

    Tell us where you're losing students

    Half an hour on a call. If we are not a fit, we will say so in that conversation.
    Talk to us