An access issue today is a cancellation next week
In online education, support isn't support: it's retention. One dedicated person handling access, questions and follow-up changes the drop-off curve.
No lock-in · 90-day guarantee · Reply within 24 h

Enrolment spikes, and the silence that follows
A school's calendar is anything but flat. Every enrolment window multiplies questions, failed payments and access issues. And that's exactly when the team is busy preparing the course.
What happens afterwards is worse and less visible: the student who gets stuck in week two and doesn't ask. Nobody reaches out, and by week four they've stopped logging in.
What gets delegated
Everything that isn't teaching.
No lock-in · 90-day guarantee · Reply within 24 h
- 90 days
- of guarantee from day one
- 20 days
- a year of absence already covered
- 15 days
- working days to present candidates
On your campus
Moodle, Teachable, Thinkific, Kajabi or your own build. Intercom, Zendesk or Front for the inbox. Stripe for payment issues.
Tell us where you're losing students
Half an hour on a call. If we are not a fit, we will say so in that conversation.
