Teampods

    The season only warns you once

    Bookings, last-minute changes, incidents and reviews all pile up in a few months. The team handling them is the same one from February.
    Tell us about your seasonSee the guarantees

    No lock-in · 90-day guarantee · Reply within 24 h

    Una persona atiende una llamada mientras toma notas frente a su ordenador.

    Pure seasonality, and with a clock on it

    This sector has the same problem as an ecommerce campaign, but for months on end. Hiring for the peak leaves you overstaffed in the off-season; not hiring leaves the guest waiting exactly when losing them costs the most.

    And there's a difference that makes it worse: here, the incident has a time on it. A changed flight, a room that isn't ready, or a late arrival don't accept "I'll get back to you tomorrow." And they arrive in several languages, across four channels at once.

    No lock-in · 90-day guarantee · Reply within 24 h
    90 days
    of guarantee from day one
    20 days
    a year of absence already covered
    15 days
    working days to present candidates

    What gets delegated in season

    What piles up, what can't wait, and what nobody has time to reconcile.
    Una persona atiende una llamada mientras toma notas frente a su ordenador.

    In your engine and your channels

    Your PMS or booking engine, whatever channel manager you use, and the portals you sell through. Zendesk, Front or whatever inbox you use for support.

    Tell us when your season starts

    Half an hour on a call. If we are not a fit, we will say so in that conversation.
    Talk to us